01
Start a session
Open a new session in the console and pick how to reach the customer — SMS or email. Each session gets its own secure link.
Live camera support for agents
See what your customer sees
Start a session, send a link, and the customer's phone camera streams live into your browser. Capture snapshots and point at exactly what they're looking at — no app to install.
No credit card · 25 free sessions a month
Connects in seconds Encrypted peer-to-peer video Works in the browser iOS, Android & desktop
How it works
Live in three steps
From “can you show me?” to watching their camera takes less than a minute.
02
Customer taps the link
They open the link on their phone and allow the camera. No app, no login — just a tap and they're sharing their view.
03
Watch live & annotate
Their camera streams into your browser. Take snapshots and draw on screen to point at exactly what they should do next.
Everything in the box
Built for support teams
The tools you need to see the problem, point at the fix, and keep a record of it.
No-install guest
Customers tap a link and grant camera access in their browser. Nothing to download, no account to create.
Live WebRTC stream
Peer-to-peer video opens in seconds and runs at low latency, so what they show is what you see — right now.
Snapshot capture
Freeze the exact frame you need — a serial number, an error code, a leak — and keep it attached to the session.
On-screen annotation
Draw and drop pins straight onto their live view to point at the exact knob, port, or part to touch.
SMS & email invites
Send the session link by text or email in one click. The customer is on camera before the call goes cold.
API & integrations
Launch sessions from your helpdesk or CRM with a REST API and drop a join link into any existing ticket.
Multi-tenant teams
Give every team its own workspace, members, and sessions — cleanly separated, billed on one account.
Audit log
Every session, snapshot, and invite is recorded with who, what, and when — ready for compliance reviews.
Where teams use it
One link, many problems solved
IT helpdesk
Watch a blinking router or a cable in the wrong port instead of decoding it over the phone.
Field service
Triage equipment before you roll a truck — confirm the part and the fix from your desk.
Insurance claims
Capture timestamped photos of damage live, straight from the policyholder's phone.
Product support
Guide a customer through setup or a return by seeing exactly what's in front of them.
Stop describing. Start seeing.
Get on camera with your next customer in under a minute. Your first 25 sessions each month are free.